01 Fastest
Call our intake line
A real human answers, usually inside three rings. Ideal if you've got questions or you're sorting urgent supports.
(03) 7500 5696Mon-Fri · 8:30am to 5:30pm AEST
Book Allied Health in Melbourne
Get booked in,
your way.
Pick the way that suits you: phone, online form or email. Our intake team replies promptly, and when you start depends on current clinician capacity and completing your onboarding paperwork.
~10 min
Intake call
1 day
Email reply
3 ways
Phone, form or email
Intake open
NDIS · Medicare · DVA
Start your intake.
Tell us a bit about who needs therapy and we'll call you back inside one business day.
Three ways in
Pick the path
that suits you.
All three reach the same intake team. Call if it's urgent, use the form if you've got notes to share, email if you'd rather think it over.
02 Most popular
Fill in the intake form
Five-minute online form covering goals, NDIS plan and contact details. We'll call you back to confirm a time.
- Secure, NDIS-aware intake
- Reply inside one business day
- Family or support worker can submit
03 No rush
Email us
Send us the details and we'll come back to you with next steps, usually same-day. Attach reports or NDIS plans if you have them.
[email protected]Replies inside one business day
On the intake call
Four steps, ten minutes,
no scripts.
01 Step 1
Quick chat.
A 10-minute call. We listen to what's going on, what you'd like to work on, and answer the obvious funding questions.
02 Step 2
Matched to the right clinician.
We match you with an experienced OT, Speech Pathologist or Physio suited to your goals, location, and life stage.
03 Step 3
First visit booked.
We book your first visit at home, in clinic or online, subject to clinician availability and completion of onboarding documentation. Confirmation goes out by SMS and email.
04 Step 4
Service agreement.
Plain-English service agreement sent for you (or your plan manager) to sign. No surprises, no fine-print fees.
Before you call
Handy to have ready.
Not essential. If you don't have something on this list, we can still help. But the call moves faster when you do.
Call now-
Your goals
A rough idea of what you'd like to be able to do.
-
NDIS plan
Plan dates, budget category, who manages it.
-
GP referral
If you're using Medicare CDM (chronic disease plan).
-
DVA card
Gold or White card number and D904 referral if applicable.
-
Postcode
So we can match you to the closest clinician.
-
Support coordinator
Name and email if you'd like them copied in.
-
Collateral information
Discharge summaries, reports and diagnostics, if you have them.
Quick question?
Not ready to book?
Just ask.
Maybe you're a support coordinator scoping options, a family member chasing details, or a planner double-checking pathways. Drop us a note and we'll come back inside one business day.
For a full intake, the Splose intake form is faster.
Contact us
Send us a message and our intake team will reply inside one business day. For urgent matters, call us on (03) 7500 5696.
Send us a message
Booking FAQs
Before you
pick up the phone.
The asks we get most when people are sorting out their first session.
Talk to intakeHow soon can I be seen?
We aim to see new clients as soon as we can. When you commence depends on clinician availability and completion of your onboarding documentation. If a particular clinician is fully booked we'll match you with another experienced clinician on our team rather than ask you to wait.
Can I book if my intake is urgent (hospital discharge or palliative)?
Yes. Urgent hospital discharges and palliative referrals are prioritised. Call us on (03) 7500 5696 and tell us it's urgent. We aim to get a clinician to you within 48 hours.
Can a support coordinator refer for me?
Absolutely. Support coordinators can complete the intake form on behalf of a participant, or email [email protected] with the participant's details, current plan and goals. We aim to acknowledge referrals the same business day, with a service agreement back inside two business days.
How do I change or cancel my appointment?
Call us or reply to your appointment SMS. We just ask for 24 hours' notice so we can offer the slot to someone else. Late notice is fine if life happens; we don't charge non-attendance for first cancellations.
Do you take after-hours bookings?
After-hours and Saturday appointments are available by prior arrangement only, for school-age clients, working adults and carers. Flag it on intake and we'll match you with a clinician who runs extended hours.
Two doors, one team
Ready when
you are.
Call our intake line for the fast answer, or open the online form and we'll come back to you.